REST API – SG Optimizer

  • Resolved sagency

    (@sdagency)


    4 years, 1 month ago

    Siteground has a plugin called SG Optimizer. One of the features it uses we need is converting images to Webp.

    When we try to run SG Optiizer it says a security plugin is blocking Rest API.

    We went to the Miscellaneous setting and ensured that box for REST API is unchecked.

    We also tried a basic .htaccess file and it still occurred.

    Any idea what we can change in WP Security to make Rest API work?

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, just for testing purposes. What happens if you disable our plugin? Do you still receive the same message?

    Regards

    Thread Starter sagency

    (@sdagency)

    Yes, tried disabling too. Same message.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi,

    Yes, tried disabling too. Same message.

    So you are saying that disabling our plugin you still receive the same message. That means our plugin is not causing this conflict. Is that correct?

    Regards

    • This reply was modified 4 years, 1 month ago by mbrsolution.

    We have this issue too

    UPDATE: If someone else is running into this here is a clue of what might help.

    In our situation we run a few sites on the same hosting. We use AIOWPS on this site, but on the main site we use Wordfence. It appears Wordfence might actually be the culprit. In terms of testing, if we put Wordfence on the main site in Learning Mode, come back to this site and use SGOptimizer features they seem to be enabled now.

    Not sure what will happen once Learning Mode is disabled on the other site.

    Hope it sticks and hope this saves someone else hours of frustration.

    If you have any insights please add.

    PS: You might ask, why do you use two different security plugins. In short, because Wordfence can be a nightmare to setup on SiteGround. We have followed there directions but always need a support rep to make changes on their site to make Wordfence work with their hosting. So on later sites we went back to using AIOWPS security which seems to setup seamlessly.

Viewing 5 replies - 1 through 5 (of 5 total)
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