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  • Plugin Support Victor @ Cloudinary

    (@victorcloudinary)

    Hi there, as you’ve noticed, the URLs are a bit odd but for multiple reasons. You’ve already pointed out the non-working URLs and the properly-working URLs, in which the former simply end in the version number (v1689156211), which won’t work. In addition, typically Cloudinary URLs contain image/upload/ in them, as opposed to images/, which does change the URL structure and the actual public ID of the image in question is blog/mukken-shop-de.

    Could you please submit a support ticket at https://support.cloudinary.com/ and generate a system report to help us better investigate this for you?

    https://support.cloudinary.com/hc/en-us/articles/360022260599-How-to-generate-a-system-report-on-the-WordPress-plugin-

    If you could also reference ticket 250728, that would help us with tracking this conversation as well. Thanks!

    Regards,
    Victor

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