Restictions not working properly

  • Resolved Stefankroesbergen

    (@stefankroesbergen)


    8 months, 1 week ago

    Hi,

    we have the plugin installed, but for some customers the restrictions don’t work properly. Newly registered customers are seeing limits reached messages although they’ve never purchased a product.

    Can you advise what may cause this issue?

    Best Stefan

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    Thanks for reaching out to us. Can you please temporarily deactivate our Swatches plugin? Then check whether it works or not.

    I will wait for your confirmation.

    Thank You

    Thread Starter Stefankroesbergen

    (@stefankroesbergen)

    Hi @fizanzvai

    You mean deactivate the plugin and activate it again to see if it works?

    Plugin Support fizanzvai

    (@fizanzvai)

    Hi,

    No, deactivate our plugin and test it using the default WooCommerce dropdown.

    Thank You

Viewing 3 replies - 1 through 3 (of 3 total)
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