restoration failed

  • Resolved ibaa

    (@ibaa)


    2 years, 4 months ago

    [STEP] [2022-07-22 17:37:00] Initializing restore process
    [STEP] [2022-07-22 17:37:01] Looking for PHP CLI executable file.
    [INFO] [2022-07-22 17:37:01] PHP CLI Filename: php
    [INFO] [2022-07-22 17:37:01] PHP CLI Version: 7.4.28 (cli)
    [INFO] [2022-07-22 17:37:01] PHP CLI Memory limit: 512M/512M
    [INFO] [2022-07-22 17:37:01] PHP CLI Execution limit: 0/0
    [SUCCESS] [2022-07-22 17:37:01] We properly detected PHP CLI executable file.
    [INFO] [2022-07-22 17:37:02] Downloading via PHP CLI
    [INFO] [2022-07-22 17:37:02] Creating lock file
    [STEP] [2022-07-22 17:37:02] Initializing download process
    [SUCCESS] [2022-07-22 17:37:02] Downloading initialized
    [STEP] [2022-07-22 17:37:02] Downloading remote file…
    [INFO] [2022-07-22 17:37:02] Unlocking migration
    [SUCCESS] [2022-07-22 17:37:02] Download completed (took: 0.30200695991516s)
    [STEP] [2022-07-22 17:37:02] Looking for backup manifest
    [ERROR] [2022-07-22 17:37:02] Backup does not exist under provided URL.
    [ERROR] [2022-07-22 17:37:02] Please confirm that you can download the backup file via provided URL.
    [ERROR] [2022-07-22 17:37:02] …or the manifest file does not exist in the backup.
    [ERROR] [2022-07-22 17:37:02] Missing manifest means that the backup is probably invalid.
    [DOWNLOAD GENERATED] File downloaded on (server time): 2022-07-22 17:37:06
    [DOWNLOAD GENERATED] Last update (seconds): 6 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2022-07-22 17:37:00

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @ibaa

    The issue is most likely caused by web server of your source website.
    Please carefully follow the steps below for each site.

    On the site where you made the backup:
    1. Go to our plugin settings and open “Other options” section
    2. Enable alternate download method: https://prnt.sc/1slr41w
    3. Save that section
    – No need to make new backup

    Now, go to the site where you want to restore your backup:
    1. Open “Other options” section as well
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save that section
    4. Force both processes to stop: https://prnt.sc/1trv1tm
    5. Try to run the migration again with the same URL

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel or our Upload Area.

    Let me know if that solves your issue ??
    Thank you!

    Thread Starter ibaa

    (@ibaa)

    i can’t access the site where i made the backup from any more, and i did these steps and had worked
    i also uploaded the backup via cPanel and tried the search locally also didn’t work

    Plugin Author iClyde

    (@iclyde)

    Hi @ibaa

    I don’t understand, it worked for you or it still does not work?
    If you don’t have access to the website where you’ve created that backup, how can you access the backup file that should be stored here?

    I.e. URL does not contain backup details, we don’t store any backup – they’re stored where they were created.

    In order to use Super-Quick Migration, you need to have our plugin enabled on both sites at the same time – you should be also able to access that website.

    Otherwise you would need to download created backup to your local PC, so you can later upload it and restore (which also allows you to migrate).

    Please, let me know why you can’t access source website (was it removed?).
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 4 replies - 1 through 4 (of 4 total)
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