• Resolved Dinho78

    (@dinho78)


    Hi,

    We didn’t realize WooCommerce features a anonymize data function. And apparently it was set to a rather short period.

    So now we see a lot of fullfilled orders with all buyer details anonymized. Is there a way to restore the original unanonymized data?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rynald0s

    (@rynald0s)

    Automattic Happiness Engineer

    Hi @dinho78!

    Is there a way to restore the original unanonymized data?

    There is no setting within the core that would let you restore this data I’m afraid. Going forward, if you don’t want the data to be anonymized, then you’ll need to leave your data retention field settings blank.

    Cheers!

    Thread Starter Dinho78

    (@dinho78)

    Thanks for the reply Rynald. I guess that’s the route we’ll take then.

    Plugin Support mouli a11n

    (@mouli)

    It’s been a while since we heard from you, so I’m marking this thread resolved. Hopefully, you’ve been able to resolve this, but if you haven’t, please open up a new topic and we’ll be happy to help out.

Viewing 3 replies - 1 through 3 (of 3 total)
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