restore crashed the site and reinstalled WP

Hello @robertcabeca ,

Based on your debug code, the backup process seems to be successful.
I didn’t notice any errors in your logs, so I assume it’s a false positive.

Such false positives may happen when your browser loses connection with your server.

To confirm that, simply check if any new file is listed inside backup(s) list in our plugin settings.
That list can display only valid and restorable backups. If it’s there, you don’t have to worry about anything, the backup was successful.

If the file is not listed or you want to resolve the issue with this false positive:

1. Go to “Other options” section
2. Change backup method: https://prnt.sc/1s1ofpa
3. Disable PHP CLI checking: https://prnt.sc/1sljr31
4. Save “Other options” section
5. Navigate to “What will be backed up?” and remove .zip exclusion rule, then SAVE.

Once done, try it out by running a new backup.

Let me know if that resolves your issue ??
Thank you!

Hey @robertcabeca ,

We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

Kind regards