Restore Failed

  • Resolved rickbronkhorst

    (@rickbronkhorst)


    5 months, 1 week ago

    Good day

    Will you please assist.

    The backup keeps failing to restore at about 45%.

    BMI-5JqGdSPx-06045

    I have tried all the options on your list and read all the prerequisite information.
    It still fails after adding the backup file to the Azure WordPress and trying to restore from there.

    Your help will be much appreciated.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @rickbronkhorst ,

    It seems that the backup process encountered a timeout limit within your nginx configuration and was canceled by the web server.

    Timeout in nginx is not the same as max_execution_time and it seems to be set around 60 seconds on your server.

    You need to adjust its value in your virtual host or global configuration and restart nginx, once you do that our backup plugin will be working properly.

    Let me know if that resolves your issue ??
    Thank you!

    Thread Starter rickbronkhorst

    (@rickbronkhorst)

    @mixha Thank you. Will try.

    Plugin Support MixHa

    (@mixha)

    Hey @rickbronkhorst ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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