Restore failed

  • Resolved neilcoleclough

    (@neilcoleclough)


    2 months, 1 week ago

    My backup restoration failed. The debug code is:- BMI-jCBywtNS-60866

    Could you point me in the right direction please, what’s gone wrong..?

    Kind regards

    Neil Coleclough

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nick

    (@d4d5bh6)

    Hi @neilcoleclough,

    the restoration is failing during the space checking step. To resolve this issue, please follow the recommendations below:

    1. Ensure Enough Storage Space:
      Verify that you have at least (1.4 * backup size) free space available to restore the backup. It’s crucial to have enough space for the process to complete successfully.
    2. Increase Max Execution Time:
      Update your PHP configuration to increase the max_execution_time to 300 seconds. This will allow the restoration process to run longer, which can help prevent timeouts.
    3. If It Still Fails:
      If the above steps don’t resolve the issue, please download and use this special version of our plugin: Download Here. After installing, go to the Other Options section under Trust Setting #7 and check the option to disable the space check.

    Please try these steps, and let me know if you encounter any further issues.

    Thank you

    Plugin Support MixHa

    (@mixha)

    Hey @neilcoleclough ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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