Restore Failed

  • Resolved xbytes

    (@xbytes)


    1 year, 10 months ago

    The backup was created without any issues. When I try to restore it, the file gets uploaded but restore fails right away.

    BMI-lVQkBabD-73532

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MixHa

    (@mixha)

    Thank you for reporting this, we’ll look into it.

    Plugin Author iClyde

    (@iclyde)

    Hi @xbytes

    My apologies for delayed reply.

    I believe your issue can be resolved by disabling PHP CLI.
    Currently it fails due to insufficient memory, our script is trying to use more memory that it’s allowed in reality within php.ini as inside wp-config.php the memory limit is higher than possible.

    Please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your migration process using the same URL or file.

    Let me know if that worked for you ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @xbytes ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)
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