• Resolved aryanch223

    (@aryanch223)


    I have made the backup with free plugin but now they are saying to me restore failed kindly guide me about this and fix it I need this backup please.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @aryanch223

    In first place please make sure our plugin is enabled on both websites at the same time.

    This message may appear when:
    a) Your backup is broken or incomplete
    b) URL provided by you in Super-Quick Migration does not point to backup file
    c) Backup URL is protected by your hosting or some security plugin

    You can check If your backup is valid in ?Manage & Restore backup(s)” tab at the top of our plugin settings.
    The list here can display only valid and restorable backups – if you see your backup here, it’s b) or c) issue.

    Possible solution:
    We have alternate download method that may solve some issues.
    To enable it, go to ?Other options” section on the site where you made the backup then:
    Enable alternate download method: https://prnt.sc/1slr41w

    If that won’t help, you can also upload your file via FTP or our upload area below backups list.
    – Before you do that, you can also try to disable security plugin.

    And if you want to check if your hosting is blocking your backup, you can try to visit the URL you use in Super-Quick Migration.
    You will need to use incognito mode of your browser. Once you enter it, simply paste backup URL in your search bar.

    Let me know if that worked for you ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @aryanch223 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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