Restore Issue

  • Resolved bruceki

    (@bruceki)


    3 years, 7 months ago

    [STEP] [2021-04-28 13:15:17] Initializing restore process…
    [SUCCESS] [2021-04-28 13:15:28] Restore process responded
    [SUCCESS] [2021-04-28 13:15:28] Locking migration process
    [STEP] [2021-04-28 13:15:28] Initializing restore process
    [INFO] [2021-04-28 13:15:28] Backup & Migration version: 1.0.9
    [INFO] [2021-04-28 13:15:28] Site which will be restored: https://gymhooks-com.stackstaging.com
    [INFO] [2021-04-28 13:15:28] PHP Version: 7.3.27
    [INFO] [2021-04-28 13:15:28] Web server: Apache
    [INFO] [2021-04-28 13:15:28] Max execution time (in seconds): 300
    [INFO] [2021-04-28 13:15:28] Initializing custom error handler
    [STEP] [2021-04-28 13:15:28] Free space checking…
    [INFO] [2021-04-28 13:15:28] Checking if there is enough amount of free space
    [INFO] [2021-04-28 13:15:28] Requires at least 264111574 bytes. [251.88 MB]
    [INFO] [2021-04-28 13:15:28] Disk free space function is not disabled – using…
    [INFO] [2021-04-28 13:15:28] Checking this path/partition: /home/sites/7b/d/d40b6f0c3f/gymhooks.com/wp-content/backup-migration/backups
    [SUCCESS] [2021-04-28 13:15:28] There is 103,670.00 MB free. [101.24 GB]
    [SUCCESS] [2021-04-28 13:15:28] Great! We have enough space.
    [SUCCESS] [2021-04-28 13:15:28] Confirmed, there is enough space on the device, checked: 264111574 bytes.
    [INFO] [2021-04-28 13:15:28] Making temporary directory
    [STEP] [2021-04-28 13:15:28] Scanning archive…
    [STEP] [2021-04-28 13:15:28] Smart memory calculation…
    [INFO] [2021-04-28 13:15:28] There is 384 MBs of memory to use
    [SUCCESS] [2021-04-28 13:15:28] Setting the safe limit to 7 MB
    [STEP] [2021-04-28 13:15:28] Extracting files (this process can take some time)…
    [SUCCESS] [2021-04-28 13:15:51] Files extracted…
    [STEP] [2021-04-28 13:15:51] Saving wp-config file…
    [SUCCESS] [2021-04-28 13:15:51] File wp-config saved
    [STEP] [2021-04-28 13:15:51] Getting backup manifest…
    [SUCCESS] [2021-04-28 13:15:51] Manifest loaded
    [STEP] [2021-04-28 13:15:51] Restoring files…
    [SUCCESS] [2021-04-28 13:16:09] Files restored
    [STEP] [2021-04-28 13:16:09] Restoring database…
    [INFO] [2021-04-28 13:16:09] Database size: 5.77 MB
    [ERROR] [2021-04-28 13:16:32] Error message: Allowed memory size of 402653184 bytes exhausted (tried to allocate 204800 bytes)
    [ERROR] [2021-04-28 13:16:32] You can get more pieces of information in troubleshooting log file.
    [ERROR] [2021-04-28 13:16:32] Something bad happened on PHP side.
    [ERROR] [2021-04-28 13:16:32] Error message: Allowed memory size of 402653184 bytes exhausted (tried to allocate 204800 bytes)
    [ERROR] [2021-04-28 13:16:32] Error file/line: /home/sites/7b/d/d40b6f0c3f/gymhooks.com/wp-content/plugins/backup-backup/includes/database/manager.php|181
    [STEP] [2021-04-28 13:16:32] Aborting & unlocking restore process…
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-04-28 13:16:33
    [DOWNLOAD GENERATED] Last update (seconds): 20 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-04-28 13:16:13

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support backupsupport

    (@backupsupport)

    Hi @bruceki

    Could you please tell me if you can make the backup again on source site?

    If so we will share with you new beta version with new database engine.
    As it will generate new format files to increase control of memory during restore, which should solve your issue.

    If you can modify php.ini settings you can also increase the memory.
    That should solve the issue without need of recreation.

    Let me know about the above.
    Thank you! ??

    Plugin Support backupsupport

    (@backupsupport)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you ??

Viewing 2 replies - 1 through 2 (of 2 total)
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