Restore wp-content folder

Dear @habibjh

We hope you are doing well.

To restore your deleted folders and files, you can utilize the cPanel interface. First, log in to your cPanel account, and then navigate to the cPanel file manager. At the top of the file manager, you will find the “View Trash” option, which allows you to restore the deleted files/folder.

Alternatively, if you have a backup of your website, you can restore the contents of the wp-content folder using the backup/restore option provided by the wp-file manager.

To prevent such situations in the future, we recommend using the backup feature of the file manager plugin.

If you have any further questions or need assistance, please feel free to reach out to us.

Best regards,

Support Team

• This reply was modified 1 year, 4 months ago by themeeditorsupport.

Hi @habibjh

Note: if you have not taken any backup from the file manager before deleting the wp-content folder then you won’t be able to restore it from backup/restore option.

Please feel free to reach out to us via email at [email protected] for any questions or queries related to file manager.

• This reply was modified 1 year, 4 months ago by File Manager Support.

Hi @filemanagersupport, @filemanagersupport

I don’t have any backup from the file manager plugin. I have a last question, please answer me.

Are those deleted file/folder will be available in the cPanel trash folder? I mean, if I delete any file or folder by the File Manager plugin will those files/folders be removed forever or just send to the cPanel trash folder?

NB. I deleted all files mistakenly but the plugin should prove me a confirmation warning before deleting a file/folder. But I didn’t get any warning. All folder/file was selected on the wp-content folder. All file/folder has remove without any confirmation as soon as I press the delete button mistakenly.

Dear @habibjh

We understand the frustration you’re experiencing, and we empathize with your situation.

1. We want to clarify that the WP file manager always displays a warning before deleting any file. You can refer to this screenshot for reference: [https://tinyurl.com/26vvolaf]
2. Regarding the availability of data in the cPanel trash, we cannot provide a definitive answer. We recommend reaching out to your hosting provider to inquire about the trash option. They have access to your cPanel and can provide information on whether there is a backup available in their data center. It would be beneficial to discuss this option with them.

Best Regards,
The File Manager Support Team

Thank you so much for your support.