• Resolved alwahy

    (@alwahy)


    Hi, When I’m restoring the backup file (.wpress) from my local machine. It gets stuck on “Restoring database…93% complete” and when I try to reload the page i see msg “There has been a critical error on this website.”
    I also find similer issue and this is your instructions BUT my probmule is I cant find themes folder inside the “wp-content/plugins” <span style=”text-decoration: underline;”>Something not very clear in this instruction.</span>Sorry! I also rename the folder from themes to theme still the same.

    Usually, this happens when there is a plugin incompatibility.
    What you can do is:

    1. Open a new tab in your browser
    2. Load your website
    3. Do you see any fatal error messages? – if you do, rename the plugin/theme name in wp-content/plugins/themes via FTP to disabled them and the restore will continue, if you don’t continue to step 4
    4. Set WP_DEBUG to true in wp-config.php
    5. Repeat steps 2 and 3.


    Any help will be highly appreeciated

    • This topic was modified 1 year ago by alwahy.
    • This topic was modified 1 year ago by alwahy.
    • This topic was modified 1 year ago by alwahy.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Yani

    (@yaniiliev)

    It sounds like you’ve mostly followed the steps correctly, but let me clarify a couple of points for you. The folders you need to rename are located within the ‘wp-content’ directory. You should rename the ‘plugins’ folder to something like ‘plugins_disabled’ and similarly, the ‘themes’ folder to ‘themes_disabled’.

    So, you should have:

    wp-content/plugins renamed to wp-content/plugins_disabled
    wp-content/themes renamed to wp-content/themes_disabled

    Once you’ve renamed these folders, try loading your website again in a new tab to see if the fatal error message still appears. This will help in identifying if a theme or plugin is causing the issue. Also, setting WP_DEBUG to true in your wp-config.php file can provide additional insights into what might be causing the issue.

    Thread Starter alwahy

    (@alwahy)

    Thank you for the prompt update! It’s confirmed, setting WP_DEBUG in the wp-config.php file did the trick. It turns out that my backup file and website were built for an older version of PHP 7.4, not PHP 8.1. After reverting back to PHP 7.4, the (All-in-One WP Migration) backup worked perfectly, and the issue is resolved.

    Now, I’m facing the task of upgrading some plugins and my website to PHP 8.1. Do any of you know of any automation scripts or converters that can streamline the transition from PHP 7.4 to PHP 8.1?

    So, if you ever find yourself stuck at a certain backup progress percentage, remember to check your PHP version! I spent three days scratching my head over this. I hope this information proves helpful to others facing a similar situation. ????

    THANKS A LOT I have had the same issue!

    YOU SAVE MY LIFE ^_^!!!!

Viewing 3 replies - 1 through 3 (of 3 total)
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