Restoring problems

  • Resolved Martin

    (@surgicalexperts)


    1 month, 3 weeks ago

    Hi,

    I had to restore my site from backup. Now I found out that UpdraftPlus created new prefix for plugins.

    For example: WMPJ-Settings if now Updraft-Settings, Contact form 7 is now – Updraft-forms or elementor etc.

    I affects only plugins and I can’t change any settings of this plugins.

    The result: I can edit like search forms in elementor correctly, but the frontend it shows me the old and backup version.

    How can get back to normal? Thx

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support vupdraft

    (@vupdraft)

    Can you try adding the following to your wp-config.php

    define(‘UPDRAFTPLUS_DISABLE_TOP_LEVEL_MENU_ENTRY’, true);

    Thread Starter Martin

    (@surgicalexperts)

    Hi,

    DidN#t place the code, as I don’t know where in the config.php I should place it.

    I refreshed my plugins and it got back to normal. Except the plugin which is responsible for search forms and the WPJM settings still not changing.

    Plugin Support vupdraft

    (@vupdraft)

    I think the issue was related to a issue with the plugin that we released a fix for. Can you try removing and reinstalling the plugins that are still having issues?

    Thread Starter Martin

    (@surgicalexperts)

    Hi I did remove and re-installed but nothing changed. Still the old sites in frontend visible and the adjustments in the backend aren’t caching up. It looks like UpdraftPlus is blocking my search forms, load more button, and blocking my listings.

    Plugin Support vupdraft

    (@vupdraft)

    Could you upload a backup of your plugins to something like Google Drive so I can download them to try and replicate your issue?

Viewing 5 replies - 1 through 5 (of 5 total)
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