Restoring wiped my website

Hi @ripsrops

In such cases, it’s usually enough to adjust your wp-config.php

You can do that via File Manager or cPanel. If you don’t have access to any of these, just install the website as usual, then install File Manager plugin and adjust the prefix via File Manger plugin.

The prefix should be same as the one detected in your manifest file located within ZIP backup.

Prefix should be the same as prefix of the website where you created your backup.

Once you change the prefix, your website should display proper content.

It’s usually caused by third party softwares such as cPanel WordPress manager which prevents our plugin from changing the prefix, then it overwrites our plugin and breaks the wp-config.php directive.

I managed to find wp-config.php in cpanel, but I am not sure what I need to change, and what I need to change it to. That is because even tho I have the backup zip, I can not find the manifest file, not sure where to find it and what the exact file name is. I also do not know what you mean by ,,prefix of the website”. I would really appreciate if you could tell me exactly where I can find the required info, since I do not have much experience with cpanel.

Hi @ripsrops

Prefix of the website is the very first configuration step you have to set during WP installation, auto-installers will perform this step for you, but you can find it always in site details and in wp-config.php file.

Once you open the file you can find variable named
"$table_prefix" = "xxx_";

You need to set the prefix manually on the where you restored your backup as cPanel simply manages this step for you and our plugin was not permitted to overwrite it.

Read more: https://developer.www.ads-software.com/advanced-administration/wordpress/wp-config/#table-prefix

Your task:
1. Find previous table prefix
a) Go to the website where you created the backup and check wp-config or site details in cPanel
b) Open our backup ZIP file with WinRAR or 7-Zip, there you will find “.json” file with “manifest” in name. At the very end of the file, you should find something like “table_prefix”: “xxx_”}}, while xxx_ is the prefix.
2. Restore the website or use existing one which “failed”, and replace the prefix in wp-config.php to the one you find by a) or b) solution.

Let me know if you need more details ??
Thank you!