Resubscribe page shows different fields / checkout fails due to required field

  • Resolved hub8

    (@rianling)


    4 years, 7 months ago

    Hey guys,

    Scenario:
    – A user wants to purchase a canceled subscription again.
    – He clicks the button “Resubscribe”.
    – User will be fwrd to the checkout page. BUT this checkout page is different from the “normal” one. It is modified by the Checkout manager plugin. (I know this because I checked it by deactivating the plugin – the “normal” checkout page appears).
    – Problem is that one field “billing_state” does not appear in the form.
    – Even though, it’s not marked as required in the WC settings of your plugin, on the checkout page it causes an error saying that it is required.

    All WC components and your plugin are up to date.

    Cheers Florian

Viewing 1 replies (of 1 total)

  • Hi there

    I deduce that you have implemented a custom solution to alter default WC behaivor.

    You describe a situation with uncomplete information:

    Please detail your website model, plugins you are using and what task is assigned to each one of them.

    Also, please describe custom solution you are applying.

    ?Exactly what is the “resusbscribe” button doing, where does it comes from and where it can be clicked?

    Regards

Viewing 1 replies (of 1 total)
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