Result categories not working

  • Resolved hezign

    (@hezign)


    1 month, 3 weeks ago

    Hello, I have a training catalog with different training categories. The category filters appear correctly when I do a search in the bar, except that when I click on them it takes me to the shopping cart page and not to the category page in question. Thank you in advance for your help.

    The page I need help with: [log in to see the link]

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  • Plugin Support Kris

    (@c0nst)

    Hi @hezign,

    The issue occurs because when you select a category item in the FiboSearch autocomplete, it redirects you to the default product category archive view. For the “Assurance” category, this takes you to the subpage with the slug “/categorie-produit/assurance”, which isn’t linked to the Elementor template displaying your catalog.

    To fix this, you can either create a new template for the category archive view in Elementor or include “Product Categories” in the existing template by adjusting the Display Conditions.

    Please refer to the screenshots below for more clarity:
    https://prnt.sc/qCCuQUW6eh5n
    https://prnt.sc/gwAVqwO5636_

    Additionally, I noticed you’re using a filtering plugin that isn’t compatible with our plugin, which might cause issues when filtering search results. You can check the list of compatible filtering plugins here.

    Regards,
    Kris

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