• Resolved wawan

    (@ekoyuliawan)


    Since June 19, the quiz cannot display the result. It says:

    Sorry.
    We are unable to store your data.

    I ran the business version 8.7.3.1 but I am now testing on the latest free version 6.4.4.5 and facing the same error. Please help. Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter wawan

    (@ekoyuliawan)

    Update: Result works normally for logged in user (me, as Administrator).

    Another Update: I just tested removing the plugin I recently updated on the date error has occured and found the plugin: Hide My WP Ghost is the cause. Could you fix this error? Thank you.

    • This reply was modified 1 year, 5 months ago by wawan.
    Plugin Support Jasmine

    (@hyenokian)

    Dear @ekoyuliawan,

    Thank you for the topic.

    Our Development Team has checked and noticed that the quiz was normally submitted.

    See the screenshot below:

    As to the plugin you are mentioning. 

    If you install and activate your mentioned plugin and a conflict occurs in the Quiz Maker plugin, then, deactivate it, and the problem gets resolved, that means, the problem doesn’t come from our plugin.
    The problem/conflict comes from the Hide My WP Ghost plugin. The conflict occurs due to the code of this plugin.

    Unfortunately, we are not capable to solve the problem as it is directly connected to the code of their plugin.
    Please get in touch with that plugin Support Team and introduce the problem so they can help you solve the problem accordingly.

    Thank you.

    Thread Starter wawan

    (@ekoyuliawan)

    Hello, OK then. I have deactivated the plugin and is now working. Thank you for the suggestion.

    Plugin Support Jasmine

    (@hyenokian)

    Dear @ekoyuliawan,

    Thanks for your reply.

    Glad to hear that everything works fine for you now.
    Enjoy the plugin, and, in the meantime, feel free to open a new topic in case of any further questions.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Result not showing: Sorry. We are unable to store your data.’ is closed to new replies.