Results aren’t saved

  • Resolved annsl

    (@annsl)


    3 years, 3 months ago

    Hello,
    Great plugin!

    I have an issue with saving the user’s result.
    I tried on incognito mode but I still get in the plugin’s dashboard: “Submitted by: no users”

    What can I do to solve this issue?

    Thank you in advance!

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi – I am now having the same issue as Annsl. The email to the user and admin get sent after the quiz is completed but it does not record the answers in WordPress.

    Link: https://members.jusbfit247.com/welcome-quiz/

    Thanks for your help.

    Plugin Author Bob

    (@prasunsen)

    Thanks for the feedback, just fixed it in 1.2.7.2

    Thread Starter annsl

    (@annsl)

    Thank you! It’s working now in 1.2.7.2

    Have a great day!

    Plugin Author Bob

    (@prasunsen)

    Most welcome

    Thread Starter annsl

    (@annsl)

    Unfortunately, it doesn’t work for some of the users…
    When I checked, it doesn’t work on mobile devices (chrome, firefox), but it works fine on desktop.

    Thank you for your efforts.

    • This reply was modified 3 years, 2 months ago by annsl.
    Plugin Author Bob

    (@prasunsen)

    Hm, I am unable to reproduce any problems regardless what device is used. Could you try to clear the cache?

    Thread Starter annsl

    (@annsl)

    Yes, I tried to empty the cache but the problem persisted…
    Turned out the issue was on my server-side caching.

    Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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