Results page blank on mobile / safari

Hi,

Could you send me a link to your page to check your website, please?

Are you sure that the thank you page used for desktops is the same webpage used on mobiles devices (some websites implement alternative pages in function of devices)?

Furthermore, be sure your website is not losing the session. The plugin creates a session variable, with a reference to the id of the row on database with the submitted data, to get the submitted data and display the results in the thank you page.

Best regards.

Yes its the same page, you can fill the form in the sidebar here – https://www.businessjuice.co.uk/test-sidebar/

Checking it again – it doesn’t work in Safari on desktop (windows not mac) for me either. But all other browsers it works.

Sorry, after looking into it more and testing – it only displays the results when I’m logged in – so that’s why its not showing the data. Why is that?

Hi,

Please, look the following screenshot:

https://wordpress.dwbooster.com/customdownloads/2015-05-31/screenshot.png

The results are empties, even in desktop browsers.

Could you indicate the structure of shortcode inserted in the thank you page, please?

Best regards.

Hi yes, I’ve discovered it only shows the results if I am logged into wp-admin.

Some example code on my results page:

<h2>Your results</h2>
<div class=”calcp”>

[CP_CALCULATED_FIELDS_RESULT fields=”fieldname6″]

</div>
<div class=”calcp”>

[CP_CALCULATED_FIELDS_RESULT fields=”fieldname7″]

</div>

Hi,

I need to access to your WordPress to check if has been installed a plugin that deletes the session variables if the user is not logged on website. Please, respond to the ticket I sent you from our private support service.

Best regards.