Resume installation loop

  • Resolved ydcphilip

    (@ydcphilip)


    5 years, 2 months ago

    After following the resume installation steps. When I click on any functions, the “ resume installation” pops up again and again.

    I am using the latest version of WP, php, and Wordfence.

    I use chrome and found that there is an error console code.

    mydomain/wp-admin/admin-ajax.php?_fs_blog_admin=true 403 (forbidden)

    You can check the error from this screenshot
    https://ibb.co/PDKs92G

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hey @ydcphilip,

    Do you have an htaccess file in the wp-admin directory?

    Do you have any other security plugins that may be blocking access to the wp-admin directory? Wordfence needs access to the admin-ajax.php file in that directory. Restricting its access can break other WordPress and software functionality.

    Please let me know.

    Thanks,

    Thread Starter ydcphilip

    (@ydcphilip)

    Yes, I do have a htaccess file in the root directory
    I don’t have other security plugins

    This is the htaccess file

    # BEGIN WordPress
    # The directives (lines) between BEGIN WordPress and END WordPress are
    # dynamically generated, and should only be modified via WordPress filters.
    # Any changes to the directives between these markers will be overwritten.
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>

    # END WordPress

    Hey @ydcphilip,

    Thanks for the information.

    Can you look in the wp-admin directory (not the root) to see if there’s an htaccess file there? This is where one would likely be that’s blocking access to the wp-admin directory.

    Thanks,

    Gerroald

    • This reply was modified 5 years, 2 months ago by WFGerroald.
    Thread Starter ydcphilip

    (@ydcphilip)

    The htaccess is located at public_html. Otherwise no such file. I contacted the hosting technician and there is no permission issue found. How can I test/change the accessibility of wordfence?

    Thread Starter ydcphilip

    (@ydcphilip)

    Should I create a htaccess file myself?
    I am not sure how to do it

    Hey @ydcphilip,

    If there isn’t an htaccess there you don’t need to add one.

    Can you try disabling all other plugins and switch to a WordPress default theme to see if it helps?

    If that doesn’t help I’d suggest reaching out to your host to see if they have any security measures in place that blocks access to the admin-ajax.php file.

    Please let me know what you find.

    Thanks,

    Gerroald

    Hey @ydcphilip,

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    Please feel free to open another thread if you’re still having issues with Wordfence.

    Thanks,

    Gerroald

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Resume installation loop’ is closed to new replies.

Tags