• Resolved meliroliva

    (@meliroliva)


    hi guys! I have just bought resume manager extension for WP Job manager.

    The job listing does show ok the apply trough resume button, it also displays correctly the “application done” message, but it never sends an email to the employeer or show up on the job dashboard..

    I have been checking permisions and plugins but nothing seems to work, i have a child theme so there is noooo way that i switch to default theme “just in case” haha

    i hope somebody have experience, Im really freakin out here

    Meli

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Joash

    (@joashrajin)

    Hi there!

    Since you are a paid user, support is handled via https://wpjobmanager.com/my-account/

    Please create a ticket with us there and we will try our best to assist with these issues ??

    Thread Starter meliroliva

    (@meliroliva)

    Hi! I cant find he way to generate a support ticket in that link, can you show me how?

    hastibe

    (@hastibe)

    @meliroliva – I think this is maybe the link that Joash meant to include: https://wpjobmanager.com/support/#support-ticket

    P.S. Are you using a SMTP (e.g. FluentSMTP) plugin to send the emails from your website? If not, that may be the issue, along with adding a SPF record and DKIM authentication for the SMTP email service you are using to your domain’s DNS (managed in either your hosting or domain registrar account), so that mail servers don’t treat your site’s emails as spam (and intercept them before they would even be delivered).

    thisiswolf

    (@thisiswolf)

    We’ve had problems sending all emails from WPJM, alerts, resumes since last set of updates – tried 3 different smtp plugins. Emails from other plugins no problem. Sent support ticket waiting to hear back

    Plugin Support Deric (a11n)

    (@dericleeyy)

    Marking this thread as resolved as issues with paid core add-ons are handled at https://wpjobmanager.com/support/.

    Joe

    (@joewa1980)

    @thisiswolf did you make any progress with this? We’ve issues with Job Alerts not sending.

    no, I can get to emails send (but with errors), after changing smtp plugin and provider, with wpjm 2.2.1. But with 2.2.2 emails aren’t sending, with the following error.

    Code: 400, Message: Bad Request, Body: {“code”:”missing_parameter”,”message”:”Either of htmlContent or textContent is required”}

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Resume Manager- not sending application mails to employeer’ is closed to new replies.