Resume Shopping Button Redirecting Incorrectly

  • Resolved jaliisah

    (@jaliisah)


    2 years, 12 months ago

    Shopping cart page: The Continue Shopping button is redirecting to the last product put in the cart instead of back to the Shop page. I have check settings and it is correctly set to the Shop page. I found and checked the empty-cart.php script in the Woo Commerce plugin and it is set to correctly redirect to the Shop page. Where else can I look for this problem? Customers are complaining. Help would be greatly appreciated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @jaliisah

    This kind of problem is usually caused by an issue with your theme or a plugin conflict.

    The best way to determine this is to:

    * Temporarily switch your theme to Storefront (https://www.woocommerce.com/storefront/)
    * Disable all plugins except for WooCommerce
    * Repeat the action that is causing the problem

    If you don’t see the problem after that, in order to figure out what exactly was causing it, you should reactivate your theme and plugins one by one, until you find the one that is causing the conflict. You can find a more detailed explanation on how to do this conflict test here:
    https://docs.woocommerce.com/document/how-to-test-for-conflicts/

    Let us know how it goes.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Best.

Viewing 2 replies - 1 through 2 (of 2 total)
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