Retrieve Emailers Address?

  • westlightimages

    (@westlightimages)


    9 years ago

    I made a mistake when setting up the Contact form in the “From” section, having placed my email address there. Someone emailed me, I saw his name but of course when I tried to reply it just came back to me.

    I wanted to find out if that senders actual email address would be stored somewhere so I could retrieve it. It would have had to be entered in his original email but not sure if that gets stored somewhere.

    Currently, after making changes that “From” line is [your-name] <[your-email]>
    Hopefully that is correct. I removed the need to verify the email a second time so not sure if that’s a problem.

    Thanks for your help!

    https://www.ads-software.com/plugins/contact-form-7/

Viewing 4 replies - 1 through 4 (of 4 total)
  • davinian

    (@davinian)

    @westlightimages you can add the senders name and email address as a Reply-To: address in the Additional Headers section like this (this way you can just click reply in your email programme).

    Reply-To:  [your-name] <[your-email]>

    It is good practice to put your own, or better still, the websites email address in the From field like this (change yourdomain.com to the actual domain name of your website) and if you also use [your-name] it will show the senders name in the from part of the email.

    [your-name] <[email protected]>

    You can also include the senders name and email in the Message Body like this.

    From: [your-name] <[your-email]>

    There is lots of info in the Docs and FAQs.
    https://contactform7.com/docs/
    https://contactform7.com/faq/

    Thread Starter westlightimages

    (@westlightimages)

    Thanks for the reply. My problem was that I received an email from someone when I had the contact form filled out incorrectly.

    I wanted to find out if there was a way to retrieve that persons email address as it did not come with the email he sent me. I didn’t know if Contact Form 7 stored that information since he would have had to enter it. Perhaps that info just got written over by my address because of my mistake.

    Thank you again!

    davinian

    (@davinian)

    @westlightimages, sorry, I don’t believe the information is stored by default.

    You could use Flamingo (https://www.ads-software.com/plugins/flamingo/) to store Senders details and CF7 messages.

    Regards,
    David

    alternapop

    (@alternapop)

    This was very helpful as it’s not very clear from other posts I’ve read as better layman examples could’ve been given. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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