• Resolved nadimkhan

    (@nadimkhan)


    Hi Everyone

    I would like to know if there is any way to retrieve the Network admin password or reset it either through front end or db … I am unable to login as network admin and dont know what the password was as the installation was done by someone else… Any help is appreciated

    Regards

Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Same as with normal single site WordPress https://codex.www.ads-software.com/Resetting_Your_Password

    Thread Starter nadimkhan

    (@nadimkhan)

    Have tried that but its of no use… it resets only the password on admin and not network admin

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Do you know WHO the network admin is? Because ‘Through phpMyAdmin’ can work for any ID.

    Thread Starter nadimkhan

    (@nadimkhan)

    There are only 2 users showing in the _users table I have tried to login with each one but they are not network admin and the dashboard doesnt have any new fields for which should be for network admin

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    How are you determining they’re not the network admin?

    Thread Starter nadimkhan

    (@nadimkhan)

    I dont see any new options to Add new sites and to manage the old one’s

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Go into the database and look at the table wp_sitemeta

    For site_admins you should see something like a:1:{i:0;s:7:"Ipstenu";}

    Where the s:7 is the length of the user name (in my case, Ipstenu).

    What’s yours?

    Thread Starter nadimkhan

    (@nadimkhan)

    in site_admins is see it as admin and s:5 I tried changing it to another name after doing that I cannot see Network Admin link at the top so i changed it back to admin now I can see the network Admin links but when i try to login it just keeps on redirecting to wp-login.php?redirect_to=http%3A%2F%2Fwww.domain.com%2Fwp-admin%2Fnetwork%2F&reauth=1 and shown only the login screen… any ideas why the admin password wont let me go in as super user or network admin… how do i get this password?

    Thread Starter nadimkhan

    (@nadimkhan)

    Thanks Ipstenu

    I figured out the issue of redirect and solved it by looking at another thread in the forum now everything is working fine

    Regards

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    Which thread? ?? For the next guy who comes along.

Viewing 10 replies - 1 through 10 (of 10 total)
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