Retry leads to error

Hello @gramir,

To effectively resolve this issue, we’ll need additional information to understand your WordPress environment. Please kindly provide the following details as much as possible:

1. Relevant Plugin Versions: Please list the versions of all relevant plugins involved.
2. PHP Details: Share your PHP version and current values for “memory_limit,” “max_execution_time,” and similar settings.
3. Database Details: Provide your database version, engine, and current MySQL connection limit.
4. Web Server Details: Let us know if you’re using NGINX, Apache, Litespeed, or any other web server.
5. Hosting Details: Share information about your hosting environment, including the control panel you’re using.
6. Other Integrations: If there are any other active integrations, such as CloudFlare, please let us know.

Additionally, please include the following:

• Details from WordPress Tools > Site Health > Server and Database
• Your Active Plugin List

You can refer to your hosting provider for assistance in gathering this information if needed.

Once we have this information, we’ll be able to investigate the issue further and provide you with the most suitable solution.

Thanks for your cooperation. We’ll be here to assist you every step of the way.

Hi @ibrahimsharif

Thanks for the reply. Here are the requested details:

1. Relevant Plugin Versions: FluentSMTP 2.2.80
2. PHP Details:
   • PHP Version: 8.3
   • memory_limit: 512 MB
   • max_execution_time: 180 s
3. Database Details:
   • Version: 57155
   • Engine: MySQL
   • MySQL connection limit: 151
4. Web Server Details: NGINX
5. Hosting Details: xCloud (xcloud.host)
6. Other Integrations: None

Details from WordPress: Please let me know a secure way to share sensitive data with you.

Thanks, Mirco

Hi there

Do you have an update on this yet?

Thanks, Mirco

Hello @gramir,

Thank you for providing the additional information.

I have reviewed your case, and I believe that the issue is likely due to a compatibility issue with PHP 8.3. FluentSMTP is currently not fully compatible with PHP 8.3.

To resolve this, I recommend rolling back to PHP 8.1 or lower. This should resolve the issue.

Please let me know if you have any further questions.

Hi @ibrahimsharif

I reduced to 8.1 and it seems to work again. Thank you and have a great day.

Mirco