Returning users – Error: User already present

  • Hello,

    I’m using this plugin to capture the email of people that wants to download files from a “Download” page.
    Thus, after filling the form an email with the “Download” page is sent to the user. Everything ok until now.

    The problem occurs when I have a returning user. Let suppose the user lost the confirmation email with the link to the “Download” page… there is no way to get a new link filling the form. When the plugin detect an existing email it shows: Error: User already present.

    Is it possible to allow returning users to submit again the form?

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