• My Facebook Business account was compromised. I have since recovered it, but I had to create a new pixel.

    I have tried to reconnect it to a new pixel but two things are happening.

    When I complete the configuration settings and click next, I get a large error message:

    Something went wrong.

    This may be because of a technical error that we're working to get fixed. Try reloading this page.

    I am also getting a tiny little error (?) message at the top of the screen:

    Reuse the pixel id from your previous setup.

    I don’t want to use that pixel. I want to use the new pixel, but do these errors have something to do with each other?

    Does anyone have any suggestions as to how to resolve this issue. I cannot connect my new Pixel (or even my corrupt one).

    Thank you so much

    • This topic was modified 1 year, 7 months ago by seaforth.
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