Revenue not showing up?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Dekadinious

    (@dekadinious)

    And also, if I refund an order, does the order get reversed in analytics?

    Plugin Contributor intellywp

    (@intellywp)

    Hi there,
    There is no refound because Analytics sends events only when an order has been done, without tracking the same order. We only send a conversion with associated values (such as how much the customer has payed).
    Please remember we usually answer tickets on support@intellywp.com, so if you still need help do not hesitate to contact us there, providing more details, url of the page containing the tracking code and screenshot of your settings, so we can try to reproduce and solve it for you. let us know and it will be a pleasure to answer your question ??
    Alternatively to find out more info about our products, visit the page support.intellyw.com.

    Cheers,
    Dana

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Revenue not showing up?’ is closed to new replies.