Revert back to old table?

Hi,

thanks for your post, and sorry for the trouble.

Whether this will be possible or not depends on how your site is configured regarding so-called post revisions. Normally, WordPress stores such old versions in the database, so you might be lucky. However, there’s no direct user interface to check this or to restore the old version, but if you want, I can check this directly. Could you therefore please get in touch via email (the address is in the main plugin file “tablepress.php”)? That way, I can investigate this directly. Thanks!

Regards,
Tobias

Hi,
thank you for your reply.

So you are suggesting that if I restore a old post revision that will also restore the old table? Or that you can, by looking at my website without logging in, find out if such old version of the tables are somehow stored somewhere recoverable?

Hi,

no, that will not work, I’m afraid. Tables can have their own old revisions, which have nothing to do with the revisions of the post they are shown in.

[redacted by moderator]

Alternatively, I can give you a tool so that you can check this.

Regards,
Tobias

• This reply was modified 3 years, 4 months ago by Steven Stern (sterndata).

@tobiasbg I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

https://www.ads-software.com/support/guidelines/#the-bad-stuff

Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

Please be aware that repeatedly asking for credentials will result in us escalating this to the plugins team.

It’s never necessary to do that. Here’s why.

There are many ways to get information you need and accessing the user’s site is not one of them. That’s going too far.

• Ask for a link to the https://pastebin.com/ log of the user’s web server error log.
• Ask the user to create and post a link to their phpinfo(); output.
• Ask the user to install the Health Check plugin and get the data that way.
• Walk the user through enabling WP_DEBUG and how to log that output to a file and how to share that file.
• Walk the user through basic troubleshooting steps such and disabling all other plugins, clear their cache and cookies and try again.
• Ask the user for the step-by-step on how they can reproduce the problem.

You get the idea.

Volunteer support is not easy. But these forums need to a safe place for all users, experienced or new. Accessing their system that way is a short cut that will get you into real trouble in these forums.

Hi,

I don’t have plans for that anymore. My offer for the tool is still valid though.

Regards,
Tobias