Reverting to a Previous Version of WooCommerce

Hey there ??

Thanks for reaching out!

To clarify, reverting to a previous version of WooCommerce shouldn’t affect your WooCommerce data in any way however we do recommend keeping your WooCommerce version up to date to avoid potential conflicts/issues in future.

We also suggest ensuring that you have a good?backup?of your?full site and database?before making these type of changes, so that, should something go wrong, you are able to easily restore your site to a functioning state.

On the other hand, is there any particular reason you would like to revert WooCommerce to an older version? Are you experiencing any issues with the latest version that we could perhaps help you with?

Looking forward to your response!

hello, The reason i want revert is because i got his problem please see screenshot https://ibb.co/3BVq2M7 as you can see the Subtotal is in the quantity box?

Hey @birken

Hmm, that is indeed unexpected behavior!

Has this issue recently surfaced? If so, do you recall any changes or updates made to the site before this issue first popped up?

This is not something I am able to replicate on my test site which uses the latest version of WooCommerce core, as the product quantity appears in the correct column on the Cart page:

Id like to take a closer look at your sites current environment, it may help determine what is causing the issue.

Please can you navigate to WooCommerce?→?Status. Select?Get system report?and then?Copy for support.

Cheers!

Hi, i did update to the latest version the other day and i notice the this but i am not sure if it was from the lates update that is why i wanted to revert WooCommerce to an older version to see..

` WordPress Environment

WordPress address (URL): https://mysite.com<br>Site address (URL): https://mysite.com<br>WC Version: 8.5.2<br>REST API Version: ? 8.5.2<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.1<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment

Server Info: Apache<br>PHP Version: 7.4.33<br>PHP Post Max Size: 516 MB<br>PHP Time Limit: 60<br>PHP Max Input Vars: 1000<br>cURL Version: 8.6.0<br>OpenSSL/1.1.1w

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attachment: 3415<br>custom_css: 2<br>elementor_library: 4<br>estate_agent: 156<br>estate_property: 119<br>nav_menu_item: 81<br>oembed_cache: 3<br>page: 56<br>post: 2<br>postman_sent_mail: 250<br>product: 3545<br>revision: 1457<br>seedprod: 2<br>shop_order: 623<br>shop_order_refund: 13<br>wp_global_styles: 1<br>wp_navigation: 1<br>estate_booking: 2856<br>estate_invoice: 2045<br>estate_message: 1966<br>yaymail_template: 14 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (22)

All-in-One WP Migration: by ServMask – 7.79<br>Check & Log Email: by WPOmnia – 1.0.8<br>Classic Editor: by WordPress Contributors – 1.6.3<br>Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5<br>Elementor: by Elementor.com – 3.18.2<br>EWWW Image Optimizer: by Exactly WWW – 7.2.3<br>Reviews and Rating - Google My Business: by Noah Hearle<br>Design Extreme – 4.29

ImageKit: by ImageKit – 4.1.3<br>Loco Translate: by Tim Whitlock – 2.6.6<br>Redirection: by John Godley – 5.4.2<br>SVG Support: by Benbodhi – 2.5.5<br>Tabby Responsive Tabs: by cubecolour – 1.4.1<br>User Switching: by John Blackbourn & contributors – 1.7.2<br>White Label CMS: by www.videousermanuals.com – 2.7.2<br>WooCommerce Stripe Gateway: by WooCommerce – 7.9.2<br>WooCommerce: by Automattic – 8.5.2<br>Yoast SEO: by Team Yoast – 22.0<br>WP Crontrol: by John Blackbourn & crontributors – 1.16.1<br>WP Rocket: by WP Media – 3.2.6<br>Theme Core Functionality: by veraweb – 3.11.1<br>WpRentals Elementor Widgets: by WpEstate – 3.11.1<br>YayMail - WooCommerce Email Customizer: by YayCommerce – 3.4.4 Inactive Plugins (3)

Flexible Checkout Fields: by WP Desk – 4.0.0<br>Wordfence Security: by Wordfence – 7.11.1<br>WP Post Page Clone: by Gaurang Sondagar – 1.2 Dropin Plugins (1)

advanced-cache.php: advanced-cache.php Settings

API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: –<br>Enforce Approved Product Download Directories: –<br>HPOS feature screen enabled: –<br>HPOS feature enabled: –<br>Order datastore: WC_Order_Data_Store_CPT<br>HPOS data sync enabled: – WC Pages

Shop base: #35157 - /<br>Cart: #35561 - /cart/<br>Checkout: #35562 - /checkout/<br>My account: ? Page not set<br>Terms and conditions: #35042 - /gdpr-terms-and-conditions-mysite/ Theme

Name: Rentals Child theme<br>Version: 2.7<br>Author URL: https://themeforest.net/<br>Child Theme: ?<br>Parent Theme Name: Rentals<br>Parent Theme Version: 3.11.2<br>Parent Theme Author URL:#<br>WooCommerce Support: ? Not declared Templates

Overrides: – Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-linked<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-02-15 16:30:57 +00:00<br>Options: ?<br>Notes: 156<br>Onboarding: completed Action Scheduler

Complete: 35<br>Oldest: 2024-01-15 13:35:17 +0000<br>Newest: 2024-02-14 13:58:31 +0000

Failed: 3<br>Oldest: 2023-07-03 10:03:27 +0100<br>Newest: 2023-12-11 14:00:11 +0000

Pending: 1<br>Oldest: 2024-02-15 13:58:31 +0000<br>Newest: 2024-02-15 13:58:31 +0000 Status report information

Generated at: 2024-02-15 11:58:57 +00:00<br>`

Hey @birken

Ah, gotcha!

Everything in the SSR looks good, so as a next step I’d suggest performing a full conflict test to rule out any theme/plugin conflicts causing the issue.

You can do this by following the steps outlined in the support guide below:

• How to test for conflicts

To prevent testing on your live site, you can use the free Health Check plugin which will allow you to deactivate plugins and switch themes while you’re still logged in, without affecting normal visitors to your site.

Let us know how this goes!

Hi, i am abit worried about the health check plugin the reviews are terrible for that one see here [Health Check & Troubleshooting] Reviews | www.ads-software.com

i will try to do staging

Hey there

I hear your concern, and a staging site is another great way to perform a conflict test. ??

We’ll be right here to help you further once you have feedback on the conflict test.

Cheers!

Howdy ??

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you need any further help with this.

Cheers!