Review banner for non-admin users cannot be removed

  • Resolved cperez500

    (@cperez500)


    5 months, 4 weeks ago

    Hello there,

    The issue I’m having is that the banner to leave a review is shown to users with the editor role (I understand that only administrators should see it) but it also appears continuously, even if the ‘maybe later’ option is pressed, ‘I already did it ‘ or ‘no, never’. Clicking on any of the options leaves the page blank.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Dina S.

    (@themehighsupport)

    First of all, we truly apologize for the inconvenience caused to you and we appreciate you letting us know.

    Could you please check after adding the below snippets in your child theme’s functions.php file to see if it fixes the problem for you?

    add_filter('thwcfd_show_dismissable_admin_notice', '__return_false'); 

add_filter('thwcfd_dismissable_admin_notice_javascript', '__return_false');

    If you are still facing the issue, can you please raise a ticket through our website themehigh.com. Our technical team will be able to help you.

    We hope to hear from you soon.

    Thread Starter cperez500

    (@cperez500)

    Thanks for your help @themehighsupport . I’ve added the snippets and the issue is solved.

    Regards.

    Plugin Support Dina S.

    (@themehighsupport)

    Thank you for letting us know.

    Have a great day!

Viewing 3 replies - 1 through 3 (of 3 total)
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