Review Button Not Working

  • Resolved succotash

    (@succotash)


    6 years, 6 months ago

    When I logged into my dashboard and clicked your plugin, I get a popup that states “Our Terms of Use and Privacy Policy have changed…” with two buttons labelled REVIEW. Both take me to “…./wp-admin/admin.php?page=Wordfence#” – which doesn’t take me anywhere at all. How can I review your newly updated Privacy Policy changes if the link doesn’t take me anywhere? I’ve tried removing the plugin and reinstalling it, too. Help would be greatly appreciated as this plugin is currently not working as I cannot review your new changes.

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @succotash,

    This could be caused by a conflict between Wordfence and your theme or another plugin on your site.

    Try temporarily switching to a default theme and disabling all other plugins then reactivating them one by one to see if the issue persists; you can do so using the “Health Check” plugin which allows you to disable plugins and switch to a default theme, but only for your user.

    Thread Starter succotash

    (@succotash)

    Thanks @yndmgo, I’ve tried that. I’ve also tried deactivating/reactivating, and deleting and reinstalling this plugin as well. Nothing is helping and so far, this plugin is just not working at all, dead in the water. I still get the “…./wp-admin/admin.php?page=Wordfence#” when I click either one of the review dialog boxes, and nothing happens.

    Thread Starter succotash

    (@succotash)

    @yndmgo – I had to log out and back (twice) and the two popups have now disappeared. Works fine now.

    I’m having the exact same issue and after deactivating/reactivating, changing to default theme, deactivating all other plugins, logging in 3 times, I still cannot accept the terms for Wordfence and therefore the plugin isn’t working. Please advise ASAP. Thanks.

    Update – i was now able to click “review” successfully and wordfence is operational. not sure what made that change.

    I have the same problem too. My site has some kind of Malware and I am unable to go to Wordfence to scan because I can’t get past this damn review button.

    I tried what people did above and it didn’t work.

    Any ideas?

    Thanks,
    Chuck

Viewing 6 replies - 1 through 6 (of 6 total)
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