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  • Plugin Support Laca

    (@lacadev)

    Hi @stephencampdigital

    To resolve the issue, please follow these steps:

    1. Update the plugin?to the latest version.
    2. Go to the?“Advanced” menu?and click the?“Re-create” button?to reset the plugin.
    3. In the?“Free Widget Configurator” tab, go through the setup steps again to properly configure the plugin.

    This should synchronize the review count with the correct number displayed on Google. Let me know if you need further assistance!

    Best Regards,
    Laca
    Trustindex Support Team

    Thread Starter Stephen @ Camp Digital

    (@stephencampdigital)

    I followed the steps, cleared the site cache, but nothing changed https://odisbrownheatingandcooling.com/

    Plugin Support Laca

    (@lacadev)

    Please send me a new troubleshooting text.
    Your webpage is currently unavailable, so I am unable to check it.

    We decided to resolve the issue by using another plugin. Thanks for your help. You can consider this task closed.

    Plugin Support Laca

    (@lacadev)

    Thank you for your feedback.

Viewing 5 replies - 1 through 5 (of 5 total)
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