Cause we have to send the template file to him and the files are request only at this moment.
Ok, that’s fair.
I think it would be better for your users though if you simply listed out the settings here. These are searchable forums, and someone else may have the same question. You don’t want to be emailing everyone files … unless of course that’s the only want to do this, which would be unfortunate.
Not sure if asking him to email was a violation of any community rules. Is it?
It’s not. As a plugin developer, you’re welcome to share either your email address (which you have done), or direct them to some sort of contact form on your end.
If it was a guideline violation, your reply would have been nuked and the Plugins Team would have been informed. ??
Though I can’t speak directly for Jan, I suspect his question was more along the lines of “Why not leave the answer here so everyone else can benefit?”