Reviews by customers cannot be published on our website

  • Resolved madleine

    (@madleine)


    3 years, 11 months ago

    Hi,

    When we receive the reviews from our customers we cannot publish them on our website only on our social media. when we go to the plugin on WordPress it shows 5 reviews on “All” section but reviews are not visible

    “pending” section shows 5 reviews as well but no reviews visible

    and we just updated to the latest free version of the plugin less than an hour ago. It has been with this issue for about 2 months

    we would like to use the reviews got via this plugin at the max

    How do we fix this?

    Let me know soon, thanks

Viewing 3 replies - 16 through 18 (of 18 total)
  • Thread Starter madleine

    (@madleine)

    Hi!

    so I checked and the box “enable reviews” on the singular product pages were unticked and now the reviews appear ??

    where do the reviews relating to the shop and delivery appear?
    Can we filter the reviews without the petty and wrong ones to publish via your website?
    can we filter the reviews without the petty and wrong ones on the floating trust badge?

    Let me know, thanks

    Plugin Support cusrev

    (@cusrev)

    Great, thanks for letting me know!

    1. Please refer to these article from our support portal:

    How to Display Store Reviews in WooCommerce?

    2. No, unfortunately, it is not possible to filter reviews.

    Thread Starter madleine

    (@madleine)

    ok thanks for all your replies even in between holidays ??

Viewing 3 replies - 16 through 18 (of 18 total)
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