Reviews display incorrectly

  • I’ve installed this for my parents on their shop website. Their second review was approved today and the formatting is garbled. The first review has its headline off to the right, but the text is correctly displayed left justified. So now, it’s confusing and appears that the text for the first review is actually a second paragraph of the second review.

    Here is the problem as currently seen on the site: https://www.shelbytrim.com/customer-reviews/

    You can see a screenshot of it here: https://imgur.com/CUw2UTt I am providing that so that when a solution is found and implemented on the site, anyone who is having the same issue can have a historical view of what the problem was to see if it matches theirs.

    Any suggestions on how to fix this?

    https://www.ads-software.com/extend/plugins/wp-customer-reviews/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Trase

    (@tkreucher)

    I’ve done some troubleshooting with Firebug and as you can see in the following screenshot: https://i.imgur.com/ztoShrr.png

    If I add the line <div class=”wpcr_clear wpcr_spacing1″></div> above <h2 class=”summary “>Boat Cover</h2>

    Then it displays as expected.

    I just don’t know where to make a change to cause this to implement properly on the site. Is this going to be in the CSS code? In PHP?

    Any assistance on this is appreciated!

    Trase, it looks like you solved your problem just fine. I think the original display issue might have been a conflict with your theme, but without being able to look at your site the way it was originally rendered (not just a screenshot) then it’s hard to tell. Did you try viewing the page with the TwentyEleven theme activated, to see if the same problem occurred? If a theme conflict is the issue, then instead of the way you handled it, you probably could add the “important!” attribute to some of the CSS in the plugin’s stylesheet; see the header of wp-customer-reviews.css:

    /*
    WP Customer Reviews
    You can override any of these values in your theme CSS if you use !important
    Example: #wpcr_respond_1 blockquote.description p { font-size:12px !important; font-weight:bold !important; }
*/
Viewing 2 replies - 1 through 2 (of 2 total)
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