Reviews go blank when Histogram is clicked

  • Resolved debjo

    (@debra-pearson)


    8 years, 12 months ago

    I just installed ScrapeAZon and really like it so far. My only issue would be that when I click on the 1-5 star Histogram box, the entire review section blanks out white. I have to refresh the page for the reviews to show again. I have it set to 800W x 1000H and anywhere else in that review section can be clicked and will link to the amazon site. Just that small box returns nothing. For this reason I would not use this plug-in. Have you heard of this issue before? If this were solved, it’d be a great plug-in. Thanks

    https://www.ads-software.com/plugins/scrapeazon/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author jhanbackjr

    (@jhanbackjr)

    Hi, debjo.

    Thanks for using ScrapeAZon. I haven’t heard of this issue before. That said, all of the information contained in the reviews iframe comes directly from Amazon’s Product Advertising API and is not modified by the plugin. Therefore, if the issue is with the data in the iframe, it’s an issue with the Product Advertising API.

    I attempted to reproduce this on my development site, but I have not been able to reproduce it. Is it possible that there’s some CSS, JavaScript, or other element on your page that might be causing this behavior?

    Thanks again and let me know if I can be of further assistance.

    James

    Thread Starter debjo

    (@debra-pearson)

    I’ve spent a lot of time trying to get it to work. I was going to overlook the Histogram thing and use it anyway. It no longer shows at all. This plugin is not as good as it could be, it’s really disappointing because this would be an awesome plugin and an important one I think. No need to respond. Thanks anyway

Viewing 2 replies - 1 through 2 (of 2 total)
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