Reviews not updating

  • Resolved ameliehub

    (@ameliehub)


    5 months, 3 weeks ago

    Hello,
    The reviews are not updating automaticaly. Even when I click on “Reconnect” it does not add the last reviews.
    Is there something I need to do to solve the problem ?
    Thanks for your help

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author richplugins

    (@richplugins)

    Hi,

    To investigate this question, please send to support[at]richplugins.com:

    1. Direct link to your website page where we can see and reproduce the issue;

    2. Debug information from the page: Google Reviews / Settings / Advance tab. You need to click the ‘Copy Debug Information‘ button, paste copied to this reply and send it to us.

    Thanks!

    Plugin Author richplugins

    (@richplugins)

    Hi,

    Please reopen if it’s still available. Thanks!

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