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  • Plugin Support amboutwe

    (@amboutwe)

    Please elaborate on the issue you’re experiencing including as much detail as possible such as a link to the working and not working URLs, the expected and actual outcomes, any errors you received, and steps to recreate the issue.

    Thread Starter AmDev1

    (@amdev1)

    Hi there amboutwe

    Here’s a link to a post from my blog. https://mowgli-adventures.com/hiking-in-bohemian-switzerland-national-park/
    When I pin this to Pinterest it displays the pin with the Title in bold, the title repeated in regular font. You can see the first pin with the problem described on the board: https://uk.pinterest.com/MowgliAdventure/pins/

    If you look a little further down that board, there is another Pin called Cheddar Gorge cliff top walk to blow your mind. This is displayed correctly with the description underneath the bold title.

    Really appreciate any guidance you can provide.

    Angela

    Thread Starter AmDev1

    (@amdev1)

    Is there any advice regarding this? Rich pins are not displaying correctly still.
    Thank in advance
    Angela

    Thread Starter AmDev1

    (@amdev1)

    Hi

    If nobody can help me resolve this issue, is there anyone that might tell me where I might be able to find support?

    Pinterest is an important part of my business and this is failing me at the moment and I have no clue how to resolve it.

    Somebody? Anybody? Please help.

    Angela

    Try
    a) check your page source to make sure correct image is showing for og image tag and all OG data is there without any garbage characters due to bad encoding
    b) make sure image large enough for Pinterest to use
    c) make sure you test your post with Pinterest pin testing tool
    d) test your site for slow response time — if Pinterest “times out” trying to scrape your info, it won’t get it.

    I have this issue sometimes where I have to hit “refresh” on the pin itself to get the photo due to our system auto-converting jpegs to webp format for Chrome and mobile.

    Upshot: if your og tags are there, has nothing to do with Yoast as far as Pinterest scraping your info. It’s your hosting, site, template/theme, etc. and/or content text itself causing an issue.

    Thread Starter AmDev1

    (@amdev1)

    Thanks for getting back to me neotrope

    I’ve been through the steps you’ve suggested. Starting at the bottom:
    – Performance – gtmetrix indicates a page speed of 97% and YSlow of 84% – are both score are quite reasonable or could they be the cause?
    – Testing on pinterest – the posts pin ok, it’s just the content/display of the rich pin that is an issue. I’ve used the Pinterest validator for Rich Pins if this is what you mean?
    – the images on the post are all quite large. However, I don’t seem t be able to specify which image I want to use as the Pinable one. Is there a way of doing so? Most of my posts are image heavy.
    – the og image is not set to the image I would like to use – related to the comment above – how do I define which image to be used? All the other go data seems correct though and the go:description is as I would expect – it’s just not displaying on the Rich Pin.

    Again, thanks of getting back to me. I’m really struggling to get these to work for me though. Any pointers on defining the correct og:image?

    Thanks again

    Angela

    I can add advice as an unofficial Pinterest supporter, I hope you don’t mind.

    The og:image on your site isn’t used for Rich Pins. The image chosen in the Pinning flow is the image that will be saved for the Pin. You can specify which you want using the specific button on your site or data-pin-media. That’s not related to Rich Pins or this plugin.

    The Pin you’ve mentioned appears to be displayed correctly. (uk.pinterest.com/pin/344103227762488544/) Above the image is your site name and the title of the blog post in bold. Below the image is the og:description as the Rich Pin description, and that cannot be edited by others who save Pins from your site. Below that is more of the description, and this was added to the Pin when you saved it. This pulls into the default Pin description that can be edited by the Pinner. This typically comes from either the site description or the image’s alt or title. In the case of the longer description on this Pin, it’s the image’s alt tag.

    This appears to be correctly set up to me. If you still thing there’s something wrong, can you refer to what you think isn’t working?

Viewing 7 replies - 1 through 7 (of 7 total)
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