Viewing 9 replies - 1 through 9 (of 9 total)
  • Can you post a link to your site?

    Thread Starter FadingMusic

    (@fadingmusic)

    Hello graphical_force,

    My website is currently down for maintenance.
    If it’s really necessary, I could send you the login credentials for my visitor account.

    I was hoping someone could give me a clue of what’s going on.

    If it is down for maintenance, then I would not be able to login regardless. Have you tried to use a different theme to see if you still have the issue? This would let you know if it is a theme issue which is a basic troubleshooting technique. Try a different theme and then let us know if you still have the issue.

    Thread Starter FadingMusic

    (@fadingmusic)

    It’s a theme issue, but how can I make it work nonetheless?

    There lies the issue. If it is a theme issue then we would have to see the code to see why it is not working. It would be impossible to know without. If it is a premium theme, you may want to send a support issue to the theme author.

    Thread Starter FadingMusic

    (@fadingmusic)

    Thank you for your support.

    I’m using a customized free theme, it has great support for nearly any plugin out there, including WooCommerce.

    Just this one thing that’s on my “things to do list” before I put it online. Could you help me point me to where I should look first?

    Again, it’s almost impossible to tell you how to debug the theme without seeing the code since there could be a million different things that could be causing the issue since you mentioned is customized. You may want to check support with the developer who customized the theme or post a link here if you get it online.

    Thread Starter FadingMusic

    (@fadingmusic)

    I customized this theme myself, but I think this goes beyond my knowledge.

    Again, thank you for your support.
    I will ignore this issue for now, and share the link here when the website has been made available.

    Thread Starter FadingMusic

    (@fadingmusic)

    https://www.ads-software.com/support/topic/text-spacing-in-product-page?replies=2

    Here’s another case with another theme from the same developer.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Rich text in product description’ is closed to new replies.