Ricoh Theta S fotos…..

  • Hello support
    I take many fotos with a “Ricoh Theta S”, I have instaled your plugin in my web…

    I try to put a 360 photo my new photo cam and only I see in my web a black rectangle ..

    That same photo I put it on FaceBook and it looks perfectly …..

    Then I put a Video 360 taken by the “Ricoh Theta S” new and only I see a rectangular Black hole,een .. and you hear the sound of the video.

    I suppose there is some problem with version 4.7 of WordPress and your plugin … Or I have have to preprocess the photos and videos to wach them in my web ???

    many thanks…

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