• Resolved STONE5572

    (@stone5572)


    Camu,

    I just updated to version 3.3.3 and noticed that when I select the Right Now tab from the SlimStat drop down menu on the admin bar I am now getting a 500 internal server error page. Every other tab seems to work just fine except this one and the SlimStat button itself on the admin bar. Would you have any idea as to how I might can fix this? My site is https://www.grocerycomping.com

    I very much appreciate all of your time and help,
    James.

    https://www.ads-software.com/plugins/wp-slimstat/

Viewing 15 replies - 16 through 30 (of 40 total)
  • Plugin Author Jason Crouse

    (@coolmann)

    Go to SlimStat > Overview and look at the report called ‘About SlimStat’ ??

    Thread Starter STONE5572

    (@stone5572)

    Camu,
    Here is everything from that box. I hope it contains what you need to see. If you to see anything else please let me know.

    Total Pageviews 103,868

    DB Size 17.55 MB

    Tracking Active Yes

    Javascript Mode Yes

    Tracking Browser Caps Yes

    Auto purge No

    Oldest pageview February 15, 2013

    Geo IP September 10, 2013

    I wish I could answer that. I’m still trying to figure out why dreamhost only has a symbolic link to a file that doesn’t exist in my log directory.

    ??

    Plugin Author Jason Crouse

    (@coolmann)

    James,

    I believe your hosting plan is not powerful enough to run both plugins at the same time. Try to temporarily deactivate Jetpack and then load the Right Now tab and see what happens.

    Camu

    Thread Starter STONE5572

    (@stone5572)

    Camu,

    I’m using GoDaddy for the hosting, and my bandwidth is unlimited. Don’t know if that helps any.

    Deactivated Jectpack and tried the Right Now tab twice and the error is still happening.

    Is there anything else it could be?
    James.

    ack. had to use sftp to find the logs.

    [Tue Sep 10 13:30:17 2013] [error] [client 65.131.34.136] Premature end of script headers: plugins.php, referer: https://www.[myclientsdomain].org/wp-admin/plugins.php

    That’s what I got when trying to activate slimstat 3.3.3.

    (I had previously disabled it by changing directory name.)

    edit to say: eventually the activate script sent me to a 404 not found error page. But then, this time, i return to the Plugins page and slimstat is shown as Activated. As I type this I’m waiting for the Right Now page to load…

    -g

    and now I get this error:

    [Tue Sep 10 13:35:40 2013] [error] [client 65.131.34.136] Premature end of script headers: options.php, referer: https://www.[myclientsdomain].org/wp-admin/plugins.php?activate=true&plugin_status=all&paged=1&s=

    everything on that site is slowed to a crawl.

    I’ll deactivate for now.

    Let me know if I can help or test for anything. I’ll be afk for a while.

    g

    whoops!

    got the 500 error on homepage.

    and now the error log is 2KB larger…

    gotta run!

    -g

    Plugin Author Jason Crouse

    (@coolmann)

    Your server is not powerful enough for SlimStat

    Which power would that be?

    What was added in 3.3.3 that is now causing SlimStat to redline my server?

    -g

    Thread Starter STONE5572

    (@stone5572)

    I have unlimited bandwidth on my server, so wouldn’t that prevent issues like that?

    Thanks for help.
    James.

    Plugin Author Jason Crouse

    (@coolmann)

    No

    Thread Starter STONE5572

    (@stone5572)

    Camu,

    I’m on phone with my hosting service now to see if they can do anything from their side. I’ll let you know how it goes.

    James.

    Oh my gosh! SlimStat 3.3.3 is not working correctly now. I love, love, love SlimStat when it comes to being able to reply to my comments and seeing the comments. I appreciate the plugin…I really do! However, it seems that I have updated the plugin about 3 times in the last month. After updating it has been slow to react and shows the commenter’s blog as 404. Can you please tell me how to get back to an old plugin. I don’t mind using an older version if it makes it work quicker and better? Thank you for offering this free plugin. I’ve recommended it to other bloggers that I know. I don’t want to have to deal with my hosting service, just use an old version.

Viewing 15 replies - 16 through 30 (of 40 total)
  • The topic ‘Right Now tab not working since update to 3.3.3’ is closed to new replies.