Rip Off!!!

I have to say how incredibly disappointed, upset, confused, raked over the coals I feel with your Gift Certificate plugin for WordPress (WP Gift Certificate Reloaded Modular). I simply can’t believe that you would offer a free “lite” version that integrates into PayPal, then sell a commercial version that does not!!! It’s simply wrong, bad business, shady, money hungry, etc… I’m referring to your commercial core. There were no required modules for the free plugin in order to integrate into PayPal.

Because your free/lite version only offers 1 amount / 1 certificate, I tested and went ahead and bought the core (non-tracking) for $20, then a flexible pricing module for $20.00. Ok, $40 later, I install, setup and I still can’t sell gift certificates / accept payment through PayPal which AGAIN, was part of the functionality of the FREE/lite version?!!

Nowhere on your website was it stated that a payment module was required if you upgrade. The Paypal module itself currently states “Integrated with this add-on is live and sandbox mode. You can sell your own business certificates. It supports several currencies from different coutries.”.

Your FREE version also has both a paypal sandbox mode and live mode, but your core does not and is now considered an add-on module sold for $30? Ok, now $70 later…

I might have only been able to sell 1 certificate for a fixed amount with the free version, but now it’s considered “commercial”?? Come on, really… I already quoted my client, so guess who now gets to eat this one! Your website is so vague that you can’t even understand what exactly is being offered, covered or sold. Oh, it looks pretty though.

I’ve done business online for over 20 years and it’s been a long time since I’ve been left with such a poor feeling for a company and the way they do business. Rest assured, it will be the last. You might want to spend a little less time marketing and iron out your business plan.

https://www.ads-software.com/extend/plugins/gift-certificates-lite/