RnB – Woocommerce Booking and Rentals – orders issue

Hi all,

I am a bit of novice with wordpress but with lots of invested time I have managed to build a few websites for my business. One of which is https://www.limelightcamerahire.co.uk. Over the weekend a potential customer got in contact to let me know they were unable to complete checkout for an order. They reported that the page become stuck on ‘uploading, please wait…’ due to having to upload some order files (ID, proof of billing address, insurance etc). Having had a look into this today via my website admin dashboard, I find that when i click on ‘RnB’ and then ‘RnB orders’ It doesn’t load to show the orders, instead is the following information:

Fatal error: Uncaught Error: Call to undefined method Automattic\WooCommerce\Admin\Overrides\OrderRefund::get_billing_first_name() in /homepages/10/d4298319539/htdocs/wordpress/wp-content/plugins/woocommerce-rental-and-booking/includes/Utils/data-provider.php:1183 Stack trace: #0 /homepages/10/d4298319539/htdocs/wordpress/wp-content/plugins/woocommerce-rental-and-booking/includes/Traits/Rental_Data_Trait.php(24): rnb_customer_name() #1 /homepages/10/d4298319539/htdocs/wordpress/wp-content/plugins/woocommerce-rental-and-booking/includes/Admin/OrderTable.php(323): REDQ_RnB\Admin\Orders_List_Table->get_rental_data_by_order_id() #2 /homepages/10/d4298319539/htdocs/wordpress/wp-content/plugins/woocommerce-rental-and-booking/includes/Admin/OrderTable.php(61): REDQ_RnB\Admin\Orders_List_Table->get_orders() #3 /homepages/10/d4298319539/htdocs/wordpress/wp-content/plugins/woocommerce-rental-and-booking/includes/Admin/AdminPage.php(300): REDQ_RnB\Admin\Orders_List_Table->prepare_items() #4 /homepages/10/d4298319539/htdocs/wordpress/wp-includes/class-wp-hook.php(324): REDQ_RnB\Admin\AdminPage->redq_rental_order() #5 /homepages/10/d4298319539/htdocs/wordpress/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #6 /homepages/10/d4298319539/htdocs/wordpress/wp-includes/plugin.php(517): WP_Hook->do_action() #7 /homepages/10/d4298319539/htdocs/wordpress/wp-admin/admin.php(259): do_action() #8 {main} thrown in?/homepages/10/d4298319539/htdocs/wordpress/wp-content/plugins/woocommerce-rental-and-booking/includes/Utils/data-provider.php?on line?1183

I wonder if anyone is able to please provide any advise or fixes for this error which look to be in connection with one of the order refunds I’ve actioned in the past? I am currently using

WordPress version 6.7.2

Active theme: Divi Child (version 1.0.0) Current plugin: WooCommerce Booking & Rental System (version 16.0.4) PHP version 8.2.27

Thanks very much!

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