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  • Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @igonzalezcv,
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    Thank you for your query and we are so sorry about the trouble this must have caused.
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    Please visit your website’s robots.txt file directly. You should be able to access the file on your browser using the path below:
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    https://YOURWEBSITE.COM/robots.txt
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    If you see the robots.txt being loaded without any issues, please clear your website caches, remove the transients, clear the SEO Analyzer data in the database tools (WordPress Dashboard > Rank Math > Status & Tools > Database Tools), and re-run the Analyzer again.?
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    Let us know how that goes. Looking forward to helping you.

    Thread Starter igonzalezcv

    (@igonzalezcv)

    I did all that you said, This is all what my robots page says

    Plugin Support Rank Math Support

    (@rankmathsupport)

    Hello @igonzalezcv,
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    The issue here is that your robots.txt is redirecting to this path: ‘/my-account/’ in a loop causing it to fail in our SEO Analyzer test.
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    You may check this screenshot:?https://i.rankmath.com/i/AwlRpn
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    You need to debug this by checking your website’s .htaccess or check if there’s another plugin that is causing this redirection. You may also contact your hosting provider to help you get this sorted.
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    Hope that helps. Thank you.

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