Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WPKube

    (@wpkube)

    Hi @moshe1111

    Unfortunately, I don’t have access to Rocket WP plugin since it’s not available for free so I’m unable to test it out.

    What exactly happens? Does everything on a page look fine except the tag cloud? Or does everything look broken? Any details you can share will help out a lot.

    Thread Starter moshe

    (@moshe1111)

    Plugin Author WPKube

    (@wpkube)

    Hi @moshe1111

    On that specific page it looks fine.

    If it’s broken on some pages and works fine on others, that sounds like a caching issue. Basically some pages have cached CSS files from before you activated the plugin so without the CSS code the styling is missing.

    Can you try clearing the cache in the plugin you use for that purpose. And also if you have any CSS minifications plugin, clear that as well.

    Thread Starter moshe

    (@moshe1111)

    Is there a way to know what is the css code that could be done on the WordPress widget that would look like this?

    Thread Starter moshe

    (@moshe1111)

    Attempting to refresh a cache does not resolve the issue.

    Plugin Author WPKube

    (@wpkube)

    Hi @moshe1111

    The CSS is in wp-content/plugins/cool-tag-cloud/inc/cool-tag-cloud.css

    In your case since a caching plugin is used the files are not loaded directly.

    The caching plugin combines all CSS files (added by the theme and all plugins) into a single file which is located in a location like wp-content/cache/min/1/0136f1c953d8a1839947c45c32968312.css

    It periodically recreates the file (uses a different random name) like that and switches to it.

    The output of each page is separately cached as well, so some pages might use an old combined CSS file and some could use a new one.

    Can you send over the URL to a page where the issue happens, seeing the source code and which files it loads might give me an idea as to what’s going on.

    The URL you originally sent works fine. This is what I see: https://i.imgur.com/S6rSLto.png

Viewing 6 replies - 1 through 6 (of 6 total)
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