role price issues

  • Resolved ernandovasquez

    (@ernandovasquez)


    1 year, 8 months ago


    shows the product with the price according to the role but the cart icon shows the normal price not the price according to the roll

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author meowcrew

    (@meowcrew)

    Hi there,

    That mean your theme (Divi, we suppose) bypass woocommerce hooks, which we use to modify price values and probably looks directly in the database to retrieve costs.

    All works fine on Storefront and other well designed woocommerce-ready themes: https://prnt.sc/Qbib6fngq6fi (product setup) – https://prnt.sc/MOOltOoc8Px4 (storefront and cart look)

    You may want to contact your theme developer (or plugin if you use one for cart specific features), to ask if there’s a fix for it. We cannot manage it on our side, since as I said, it all depends on from where and how they retrieve values to then display in that place.

    Plugin Author meowcrew

    (@meowcrew)

    Hi there,

    Can you please let us know if this is still relevant? Otherwise we’d need to close the ticket.

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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