rollback

Hi @a95web

Sorry to hear that you’re having issues with the plugin.

Could you please share you’re using both the free & pro versions of our plugin?
It would be helpful if you share the errors log with a screenshot. We’ll try to figure out a solution for you.

Thank you!

Basically im using this plugin along with ” Premium Addons for Elementor ” and this plugin is changing the way that plugin shows the product slider. The add to cart button is supposed to be displayed under the product, when i updated this plugin it now shows my themes add to cart button which comes when you hover over the product, i need to rollback while you fix it please?

Hi @a95web

Thanks for your prompt reply.
Could you please raise a ticket here: https://help.codexpert.io/new-ticket/. Please share the error with recording your screen. One of our support will try to help you.

To roll back to the previous version please install the plugin on your site. https://www.ads-software.com/plugins/wp-rollback/

Thank you!

codesigner new update error

error 2

that slider im using is from Premium Addons for Elementor, your latest update is causing this to happen. it removed add to basket button.

Thanks for sharing the details @a95web

Could you please create a staging site to check the issue and we’ll happily try to find a solution to this.

Please raise a ticket here: https://help.codexpert.io/new-ticket/

I will look forward to your response.

Again, Thanks for your co-operation.

At this time im not able to, if you could use both the plugins ive provided and duplicate the issue on your end you can surely find a fix that way. Thanks

Hi @a95web

Thanks for the quick response.

We haven’t faced this type of issue before. We asked for the credentials to check the whole scenario and come to a conclusion. There may be a conflict of other things. So, without investigating the site where the problem was raised is quite unsure. I hope you got my point.

Let us know when you have time and reach out to our support.

Thank you!

I believe after your 3.0.0 version is where this issue happens, its completely wiping out the code from the premium addons plugin and replacing it with the themes. If you could look at that part of the changelog and maybe put it back to how it was this issue may fix?

Hi @a95web

Thanks for the heads up.

We have already taken your request and already started working on it. Please Have some patience and roll back to the previous version. As soon as we fix it we’ll let you know.

Thank you!

much appreciated

Hi @a95web

Hope you are doing great!

We have released a new version of CoDesigner 5 days ago. Please update to the latest version and let us know if you are still facing the issue.

Also, you can submit a ticket on our support site – https://help.codexpert.io/tickets/

Best Regards
Sadat