Rollback to pre 4.9

  • Resolved worels

    (@worels)


    7 years, 3 months ago

    What will be the best way to roll back to 4.8.3 or earlier ?

    I set up my site and it worked well (Twenty-Seventeen with Custom-Css for right sidebar and CustomSidebar plugin with self-defined Sidebars)
    Since the upgrade the site is not working correctly (Sidebars not showing up on pages ..)
    Since there is no competent help, neither from the Themes-support nor from the Plugins-Support to fix this, I am tired to spend hours and hours to try to get the thing running.
    So, because I failed to fix this with 4.9 – How can I get the old situation back ?
    Tnx i.a.
    Worels

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator t-p

    (@t-p)

    Unless you have a backup that you can restore from, downgrading is a dangerous process, which is why backing up before upgrading is strongly recommended both in the upgrade instructions and automatic upgrade interface.

    It would be better to solve your current problem.

    I set up my site and it worked well (Twenty-Seventeen with Custom-Css for right sidebar and CustomSidebar plugin with self-defined Sidebars)

    Have you posted in these theme/plugins dedicated support forums?

    If you have, then please give them some time to address the issue.

    In fact, your referred CustomSidebar plugin is not in the www.ads-software.com/plugins/ directory

    • This reply was modified 7 years, 3 months ago by t-p.
    Thread Starter worels

    (@worels)

    Sure it is:
    https://www.ads-software.com/support/plugin/custom-sidebars

    Thread Starter worels

    (@worels)

    I tried to get support first by the plugin-support-page. They could only provide me with tests, I already did and since then there is no more response …
    I tried it in the german forum for the Theme – no answer.
    I tried it in the english forum for the theme – no reaction either.

    I have another site running by serendipity. When I had a problem there, there was immediate continuous support until the problem was solved.
    To me it’s a disappointing experience.
    Brgds
    Worels

    Thread Starter worels

    (@worels)

    I solved this issue, by just using another theme …tired of trying for hours, getting no support …

Viewing 4 replies - 1 through 4 (of 4 total)
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